Frequently asked questions

Do I get a new machine when I hire?
Not always, but if you decide to buy at the end of the first hire we will swap it for a new machine.

Do you carry the equipment up stairs?
The driver comes on his own however wherever possible and where safe he will endeavour to place the machine in the desired location.

What is the difference between hiring and rent to own?
Hiring is a straight out hire term for a designated period of time and the equipment can be returned at the end of the period. Rent to own is a contract through a finance company which you are paying off and can’t be returned.

What happens if the equipment breaks down while still in the hire time?
If the equipment breaks down during the hire period we will either fix or replace the machine and add any down time back onto the contract.

Is delivery free of charge?
Delivery to most areas is free of charge between the hours of 9am and 4.00pm. Outside of these hours and to outlying areas outside may incur a charge of $40.00. All equipment needs to be returned clean otherwise a cleaning fee of $50.00 may be charges.

Can I hire the equipment weekly?
Most of the equipment can be hired in either 3 monthly or 6 monthly periods. Payment is required at the time of delivery.

Can the treadmill be use outdoors?
No the treadmill must be used in a dry dust free environment.